We have a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return.

To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also have the original tags attached and be in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at seekco.smart@gmail.com. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at seekco.smart@gmail.com.

Please inspect your order upon reception. If the product is defective, damaged, or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and resolve it.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we have received and inspected your returned item, and let you know if the refund is approved or not. If approved, your refund will be automatically processed back to your original payment method.

Please keep in mind that it will take 2–3 weeks for your bank or credit card company to process and post the refund to your account.